IV – DELIVERY

IV.A – GENERAL INFORMATION

WORLDWIDE DELIVERY: THE LISBON WALKER™ Online Store delivers worldwide with TNT transportation carrier, nevertheless deliveries destined for remote areas or war zones may take longer or ultimately be cancelled, thus THE LISBON WALKER™ Online Store committing to inform timely and engaging in efforts to find a suitable solution.

DIFFERENT ADDRESSES: In order to have your purchases conveniently delivered to a business address or different address, you have the option of providing a delivery address that is different to the payment address during the order process.

INVOICE: The invoice is enclosed in your parcel and will not be sent separately.


IV.B – DELIVERY TIME FRAME

THE LISBON WALKER™ worldwide standard delivery lead time is the result of two processes: (1) Order Approval; and (2) Order Dispatch. Given the former can take up until 10 working days and the latter up until 15 working days, our maximum lead-time, considering the technicalities of the hand-made shoe industry, is 25 working days. Nevertheless, in Europe our deliveries usually take less time to process.

ITEMS OUT OF STOCK WITHIN THE STANDARD SIZE RANGE: Any sizes that are out of stock will be highlighted in red, thus making your eventual purchase order take up until 45 working days.

TAYLOR-MADE SIZES OUT OF THE STANDARD SIZE RANGE: Any sizes that lead to taylor made delivery, according to each product taylor made technical issues, require additional production care, thus making your eventual purchase order take up until 45 working days.